About Delivery
Shipping
We understand that the speed and reliability of delivery are essential aspects of your online shopping experience. At Thalyssa, we strive to ensure your products reach you on time and in perfect condition. Here's what you can expect from our shipping process:
Delivery Times
At Thalyssa, we understand the importance of receiving your products as quickly as possible. Our delivery times typically range between 7 and 14 business days, depending on your location and the product you ordered. We work closely with our shipping partners to provide you with the fastest and most cost-effective delivery options available. You can check the estimated delivery times for your region during checkout.
Shipping Fees
At Thalyssa, we aim to make our shipping fees as affordable as possible. Shipping costs will be calculated at checkout based on your delivery address and the chosen shipping method. We regularly offer special promotions and free shipping deals, so be sure to check our homepage for the latest offers.
Order Tracking
Once your order has been shipped, you will receive a confirmation email containing a tracking number. This number will allow you to easily follow the journey of your package right to your doorstep. If you have any questions about tracking your order, please don't hesitate to contact our customer support team.
Packaging
We place great importance on protecting your products during transit. All our items are carefully packaged to ensure they arrive in perfect condition. If you encounter any issues with your package upon arrival, please contact us immediately, and we’ll do our best to resolve the situation.
Customer Support
Our customer support team is here to assist you at every step of the shipping process. If you have any questions or concerns about your order, don’t hesitate to reach out to us. We are available via email, live chat, and phone to provide the assistance you need.
At Thalyssa, we are committed to delivering an exceptional shipping experience every time you shop with us. Thank you for trusting us to meet all your delivery needs.